Cultivating Initiative…

As a manager, I look back at some of the greatest employees I have ever had, and they all share one common attribute…

Initiative.

There is no better feeling as a manager.  When you look up and your employees are moving in beautiful harmony. Everyone working together and individually to achieve our goals. Everyone taking the initiative. Taking ownership of their projects and goals. Using the tools I’ve given them, the skills they’ve learned, and the confidence we’ve grown in each other to make this branch thrive.

I have this right now. My employees all have a strong initiative gene. Not all of them came in that way, but we got there. They now lean on me for motivation, confidence boosters and support, rather than operational and procedural tasks. Yes, from time to time, I have to go there. But on a realistic level, I’m a motivator. I’m a manager that keeps us on the right path. They’re the ones powering this beast of an office engine.

I’m not fooled though. I know it won’t last forever. They will move on, as they SHOULD! And that’s ok. This was our goal. To better ourselves and our careers. These are the employees that I dreamed of having. The ones who grew. The ones who allowed me to help them grow and promote.

#management #harmony

 

Three Manager Goals

I have three goals in my professional career as a manager.

1. To help my employees succeed by supporting them and helping them get what they dream for and deserve.Going above and beyond to help my employees feel valued and wanted. Never do I want a person (not an employee. Not a statistic) a person, to dread coming to work.

2. Making sure we as a group provide the most accurate, professional and courteous customer service we can.

3. Monitoring our accuracy and our high operational standards both regulatory and internally.

At the end of of the day, if I can focus on these three goals, I feel satisfied that I’ve done all I could do. Some days I fail. Some days I succeed. But I try. I try with everything I have. #go #customerservice #careermanagement #mentorship #leadership #goals #internalization

It’s your world

The moment you start to doubt your ability is the perfect time to keep moving forward. Change the narrative. Stand strong against events you cannot control and change your perspective. This is your life. This is your world. Make what you want of it.  #forwarding #motivation #personaldevelopment #keepgrowing

Embrace the long term

Compared to the rest of the animal kingdom, humans are not particularly strong or fast. But as you know, our ability to think logically and strategically catapulted our species to the top of the food chain. However, what we lack in strength, aggression and quickness, we made up for with endurance. We have the ability to maintain a slow and steady walk for hours and even days. Our ancestors knew this and used it to their advantage to survive. Meaning, early humans would literally walk their prey to death. We still carry with us this persistence. This endurance. Most of the time, you’re not going to be the fastest or strongest. Statistics tell us this. But what can set you apart is not the flare. It’s the grind. The grit. The determination required to win the long race. So stop thinking in present terms. Stop thinking in immediate gratification. Start thinking steps and miles ahead. Pace yourself and build that endurance. And one day you may surprise yourself with how far you’ve gone.

Be Honest With Those You Lead

Having the trust and loyalty of a team comes with sacrifice and accountability as a leader. Own up to mistakes you’ve made and learn from them. Those who follow you respect honesty. Poor leaders will deflect in times of famine and take credit in times of feast. Own your team’s performance during good times and in bad, and your team will respect you for it. So today, own your team. Show them you have their back even when numbers are down. Show them that you’re their real leader.

Get Your Hands Dirty

Being a manager means getting your hands dirty. We would all love the ability to sit back and watch the world turn, sometimes pointing and giving orders. But in reality, our employees are smart. They recognize laziness and won’t tolerate it. So today, be a hands on manager. Get in the weeds and make something happen. In the end, your employees will follow your example and respect the fact that you realize what they go through. Get your hands dirty. Stand beside them.

What Makes A Great Leader?

Possessing a leadership role is a privilege, honor and fiduciary responsibility. Don’t ever take for granted your ability to motivate or demotivate those you lead. Anyone can motivate a team, and the ability to recognize low morale and a demotivated team is a necessary characteristic of a good leader. HOWEVER, the ability to reverse that downfall and maintain consistent, positive motivation is a key characteristic and sign of a GREAT leader.