Don’t Fear Disappointment

We cannot always bat a thousand, but you sure better try. Sounds obvious, right?

Of course our goal as leaders today is to provide the opportunity for every person we lead to succeed. To overcome obstacles and hurdles others wouldn’t dream of crossing. Every Leader reading this can attest to the fact that a lot of those employees cement a place in your heart professionally and personally. Because you gave so much. And they in turn proved themselves, and you, worthy of the battle. You same Leaders can also confirm that the fear of having a mentee fail is overwhelmingly terrifying.

I preach that we should all lead with everything we have. We should put every ounce of effort into our teams and their progression. Sacrificial management. So failure is inevitably… terrifying. No shame in that.

On that note, many, many managers feel like by avoiding the difficult employees, by taking the “sure bet,” you’re saving yourself and those around you from a world of disappointment and let down. And unfortunately some do it to avoid judgement by peers when failure shows it’s ugly face.

Now… here is where real Leaders and Managers differentiate themselves. You must be willing to be let down. You must be able to overcome the disappointment and know that you gave every person looking up to you everything you had. No one likes having their heart broken. Of course not. But to really feel satisfied with yourself and your skills as a leader, you can’t just pick the lowest hanging fruit. Give the effort necessary to help those that need the extra mile. Because, trust me. If you don’t, you could be missing the best fruit of all….

Cultivating Initiative…

As a manager, I look back at some of the greatest employees I have ever had, and they all share one common attribute…

Initiative.

There is no better feeling as a manager.  When you look up and your employees are moving in beautiful harmony. Everyone working together and individually to achieve our goals. Everyone taking the initiative. Taking ownership of their projects and goals. Using the tools I’ve given them, the skills they’ve learned, and the confidence we’ve grown in each other to make this branch thrive.

I have this right now. My employees all have a strong initiative gene. Not all of them came in that way, but we got there. They now lean on me for motivation, confidence boosters and support, rather than operational and procedural tasks. Yes, from time to time, I have to go there. But on a realistic level, I’m a motivator. I’m a manager that keeps us on the right path. They’re the ones powering this beast of an office engine.

I’m not fooled though. I know it won’t last forever. They will move on, as they SHOULD! And that’s ok. This was our goal. To better ourselves and our careers. These are the employees that I dreamed of having. The ones who grew. The ones who allowed me to help them grow and promote.

#management #harmony

 

Happiness vs Success

If your happiness is measured directly from your level of professional success, it might be time to reprioritize. Take the time to define personally the difference between success and happiness. To me, happiness is seeing my children grow and play; professional success is seeing them grow and play on a beach in Bora Bora with no access to email.

Three Manager Goals

I have three goals in my professional career as a manager.

1. To help my employees succeed by supporting them and helping them get what they dream for and deserve.Going above and beyond to help my employees feel valued and wanted. Never do I want a person (not an employee. Not a statistic) a person, to dread coming to work.

2. Making sure we as a group provide the most accurate, professional and courteous customer service we can.

3. Monitoring our accuracy and our high operational standards both regulatory and internally.

At the end of of the day, if I can focus on these three goals, I feel satisfied that I’ve done all I could do. Some days I fail. Some days I succeed. But I try. I try with everything I have. #go #customerservice #careermanagement #mentorship #leadership #goals #internalization

It’s your world

The moment you start to doubt your ability is the perfect time to keep moving forward. Change the narrative. Stand strong against events you cannot control and change your perspective. This is your life. This is your world. Make what you want of it.  #forwarding #motivation #personaldevelopment #keepgrowing